Personal Banker - Universal- Cherry Creek
$45,375–$75,625 year
On-siteDenver, Colorado, United States
Job Summary
Conduct proactive sales and service activities to acquire and deepen the branch customer base. Manage customer experience by identifying opportunities to improve financial wellbeing and growing customer share of wallet through ecosystem partnerships. Deliver full PNC conversations during outbound calling, teller interactions, and lobby engagement to identify appropriate solutions and drive client loyalty. Educate customers on managing financial transactions using technology while applying product knowledge to solve problems effectively. Manage risk through adherence to policies and procedures, demonstrating sound judgment within established limits. Participate in branch daily operations to ensure efficient and accurate completion.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Bilingual (Spanish)
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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