Personal Banker Salado
On-siteSalado, Texas, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, service-to-sales transitions, teller interactions, and lobby engagement. Manage customer experience by identifying opportunities to improve financial wellbeing and positioning PNC solutions to drive new revenue and loyalty. Collaborate with ecosystem partners and community centers of influence to grow customer share of wallet and retain relationships. Educate customers on managing financial transactions using technology while applying product knowledge to solve problems effectively. Manage risk through adherence to policies and procedures, ensuring accurate completion of branch daily operations.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Bilingual Spanish
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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