Personal Banker
On-siteEast Lansing, Michigan, United States
Job Summary
Personal Banker in East Lansing, MI within PNC's Retail Branch organization. Based in-office, the role focuses on acquiring and deepening the branch customer base through proactive sales and service activities, delivering a guided PNC conversation to identify appropriate solutions, and educating customers on financial tools and digital resources. Responsibilities include lobby engagement, outbound and inbound interactions, leveraging ecosystem partnerships to grow customer share of wallet, managing risk within policy, and collaborating with colleagues to provide a differentiated customer experience. Qualifications emphasize an associate degree or equivalent, 3+ years of relevant experience, and ability to perform background checks as required by CFPB regulations; sponsorship for visas or STEM OPT is not provided. Benefits and career development opportunities are highlighted within the role context.
Required Qualifications
- Associate's degree or equivalent
- Typically requires 3+ years experience in banking or related field
- Background checks required by CFPB regulations
- No sponsorship for employment visas or STEM OPT
- Licenses/Certifications: none required
Desired Qualifications
- Associates degree or equivalent
- 3+ years experience in banking or financial services
- Strong customer service and sales skills
- Ability to educate customers on banking products and digital tools
- Ability to manage multiple priorities and demonstrate problem solving
- Background checks per regulatory requirements (CFPB)
- No sponsorship for visas or STEM OPT
- Licenses or certifications: none required
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