Personal Banker
On-siteClearwater, Florida, United States
Clearwater, Florida, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, service-to-sales interactions, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and leveraging ecosystem partners to grow share of wallet. Deliver a full PNC conversation with every client interaction to identify appropriate solutions and mitigate problems effectively. Manage risk through adherence to policies and procedures while participating in daily branch operations. Bilingual Spanish preferred; based in Clearwater, FL at the Countryside branch.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Bilingual Spanish
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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