Personal Banker

Personal Banker at PNC’s Olentangy (Columbus, OH) branch focuses on acquiring and deepening the branch customer base through proactive sales and service activities, educating customers on options to manage financial transactions, and delivering a differentiated customer experience. Responsibilities include driving proactive sales conversations, leveraging ecosystem partnerships to grow customer share of wallet, conducting lobby engagements to position PNC products, guiding customers to suitable financial solutions, and ensuring risk is managed within policy. The role emphasizes building customer loyalty, collaboration with partners, and providing high-quality service to meet customer needs through a combination of in-branch interactions and proactive outreach.