Personal Banker
On-site · Butler, Pennsylvania, United States
Job Summary
Personal Banker position based in Butler, PA at the Clearview Mall for PNC's Retail organization. Responsibilities include acquiring and deepening the branch customer base through proactive sales and service activities, managing the customer experience to improve financial wellbeing, collaborating with ecosystem partners to grow share of wallet, and delivering PNC solutions through structured sales and service processes (outbound calling, lobby engagement, teller interactions, appointment setting). The role emphasizes proactive sales conversations, customer loyalty, risk management adherence, and leveraging technology to educate customers on options for managing financial transactions. The position requires in-office presence, adherence to branch procedures, and alignment with PNC’s customer-centric service standards. Benefits are included and relocation is not indicated; sponsorship for employment visas is not provided.
Required Qualifications
- Associates degree or equivalent experience
- Related experience in banking/financial services (typically 3+ years)
- Background checks as required by regulations
- Licenses (where applicable) or certifications as required by CFPB/FINRA/FDIA rules
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