Personal Banker
On-siteLititz, Pennsylvania, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales, outbound calling, and lobby engagement to grow customer share of wallet. Deliver a full PNC conversation with every client interaction to identify appropriate solutions, manage risk through adherence to policies, and solve customer problems effectively. Collaborate with ecosystem partners and community centers to retain relationships and educate customers on managing financial transactions using technology. Participate in branch daily operations to ensure efficient and accurate completion while maintaining sound judgment within established limits.
Required Qualifications
- Associate's degree or equivalent combination of education, job specific certification(s), and experience (including military service)
- 3+ years experience
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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