Personal Banker
On-siteWeaverville, North Carolina, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales, outbound calling, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and growing customer share of wallet. Collaborate with ecosystem partners to position PNC solutions that drive new revenue and loyalty. Deliver a full conversation with every client interaction to identify appropriate products and solve problems effectively using product knowledge. Manage risk through adherence to policies and procedures while ensuring efficient and accurate branch daily operations. Requires 3+ years of experience; based in Weaverville, North Carolina.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- comparable combination of education, job specific certification(s), and experience (including military service)
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA)
- Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act)
- Financial Industry Regulatory Authority (FINRA)
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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