Personal Banker
$45,375–$75,625 year
On-siteMays Landing, New Jersey, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales, outbound calling, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and growing the customer's share of wallet. Collaborate with ecosystem partners to position PNC solutions for new revenue and loyalty. Deliver a full conversation with every client interaction to identify appropriate products and educate on managing financial transactions. Apply product knowledge to solve customer problems effectively while managing risk through adherence to policies and procedures. Participate in branch daily operations to ensure efficient and accurate completion of tasks.
Required Qualifications
- Bilingual Spanish
- Associates or equivalent degree
- 3+ years experience
- Comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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