Personal Banker
$41,250–$68,750 year
On-siteTallmadge, Ohio, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, service-to-sales interactions, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing, delivering a full PNC conversation with every client interaction to identify appropriate solutions. Collaborate with ecosystem partners and community Centers of Influence to grow customer share of wallet and drive new revenue. Educate customers on managing financial transactions using technology while applying product knowledge to mitigate and solve problems effectively. Manage risk through adherence to policies and procedures, demonstrating sound judgment within established limits during daily branch operations.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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