Personal Banker
On-siteLongwood, Florida, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, teller interactions, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and growing customer share of wallet via ecosystem partnerships. Deliver a full PNC conversation with every client interaction to identify appropriate solutions and mitigate problems using product knowledge. Participate in branch daily operations to ensure efficient completion while adhering to policies and procedures to manage risk and avoid loss. This role is based at the DENOVO WEKIVA BRANCH in Longwood, Florida, and requires a full-time commitment with a 3+ year experience background.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- related experience or product knowledge
- comparable combination of education, job specific certification(s), and experience (including military service)
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA)
- Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act)
- Financial Industry Regulatory Authority (FINRA)
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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