Personal Banker New Prague MN
$52,000–$66,560 year
On-site · New Prague, Minnesota, United States
Job Summary
Associate Personal Banker role at Wells Fargo in New Prague, MN delivering in-branch banking support, account openings, service requests, and credit applications while building lasting customer relationships. Responsibilities include proactive conversations to understand customer needs, recommending banking products and solutions, driving branch growth through referrals, handling cash and teller activities, maintaining compliance and risk controls, and collaborating with licensed bankers or specialists to connect customers with the right expertise. The role emphasizes using digital tools to enhance the customer experience and delivering accurate, compliant service within policy frameworks.
Required Qualifications
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Prior experience in financial services or a highly regulated, customer-facing role
- Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
- Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs
- Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience
- Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed
- Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience
- Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns
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