Personal Banker - Littleton, NH
On-siteLittleton, New Hampshire, United States
Job Summary
Process a complete range of transactions and customer services while maximizing relationships through consumer lending and advanced online banking opportunities. Open and maintain all account types, proficiently discuss consumer loans, and close applications with limited exceptions. Identify qualified referral opportunities and effectively offer warm hand-offs to business partners. Build and maintain personal banking relationships with consumers and businesses, while proactively interacting with prospects at external networking events. Handle escalated customer situations by involving appropriate parties as needed. Contribute consistently to branch goals in deposits, loans, referrals, and other categories. This full-time role requires banking and customer service experience, decision-making skills, and active listening abilities.
Required Qualifications
- Minimum of a high school degree or the equivalent
- Banking, retail and/or customer service experience
- Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement
- Decision-maker with well-developed interpersonal skills
- Active listening and communication skills, verbal and written
- Proven ability to adapt tone and techniques to best suit the audience
- Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking
- Honesty and integrity
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