Personal Banker
$42,994–$65,000 year
On-siteTwin Falls, Idaho, United States
Job Summary
Listen for financial wellness opportunities during in-person and over-the-phone client conversations to provide customized recommendations. Open personal and business accounts, manage client transactions on the teller line as needed, and support branch operations. Develop partnerships with branch teammates and line of business partners to attract new clients and deepen relationships with existing customers. Ensure compliance with operational, risk, and audit procedures while documenting all client interactions. Work Saturdays as directed by management and participate in morning huddles and end-of-day debriefs. Operate a motor vehicle with a valid driver's license.
Required Qualifications
- High School Diploma, GED or equivalent business experience
- Bachelor's Degree
- Minimum of 1 year of experience in developing current and new customer relationships, achieving sales goals, and building referral sources
- Experience with sales
- Understanding of consumer credit - including loan to value, debt to income and credit reports
- Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking
- Demonstrated experience with influencing business partners and leveraging centers of influence
- Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.)
- Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key
- Valid driver's license
- Ability to routinely and frequently operate a motor vehicle
Desired Qualifications
- Bachelor's Degree
- Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful
- Notary License
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