Personal Banker II
On-site · Nashville, Tennessee, United States
Job Summary
Responsible for processing customer transactions while providing exceptional service and building customer relationships. Key responsibilities include efficiently conducting banking transactions, promoting products and services, maintaining accurate records, adhering to security protocols, and assisting with both customer inquiries and operational tasks such as managing ATMs and performing wire transfers. A high school diploma and customer service experience are essential, along with skills in multi-tasking, basic math, and computer operation.
Required Qualifications
- High school diploma or equivalent required
- Minimum of one year Teller/Personal Banker experience required for Personal Banker II
- Demonstrate proficiency of Personal Banker I skills
- Ability to balance Vault and ATM
- Order customer checks and perform wire transfers and account/debit card maintenance
- Completion of Teller Certification
Desired Qualifications
- Ability to operate a Cash Dispenser, Integrated Teller Machine (ITM) or other bank technology as appropriate for position
- Strong multi-tasking skills and great attention to detail
- Basic math, problem solving, ten key and computer skills
- Security conscious with excellent organizational skills
- Enthusiastic personality with effective communication skills
- Proficient computer skills
- Ability to handle large sums of money comfortably
- Team player with flexibility in working hours
- Proactive and self-directed with prioritization skills
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