Personal Banker I
$33,571–$45,446 year
On-site · Banner Elk, North Carolina, United States
Job Summary
Personal Banker I position at First Community Bank focusing on delivering accurate product information, handling inquiries, resolving complaints, opening and servicing accounts, and promoting banking services. Responsibilities include recommending banking products, guiding customers through in-person and digital banking options, conducting effective checking sales presentations, expanding technology usage with clients, ensuring compliance with policies, protecting confidential information, and supporting branch operations and community marketing efforts. Requires high school diploma or equivalent, strong customer service and communication skills, proficiency with banking platforms, ability to handle cash and teller responsibilities, and occasional travel as needed.
Required Qualifications
- High school diploma or equivalent
- One to five years of banking experience
- Effective listening skills
- Patient and willingness to help others
- Proven record of outstanding customer service
- Proficiency using banking platforms and common office software
- Strong verbal and written communication skills
- Excellent negotiation skills and ability to influence people
- Strong attention to detail
- Ability to lift up to 25 pounds occasionally and stand for extended periods
- Ability to sit at a computer for extended periods
- Ability to travel as needed
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