Personal Banker I
On-siteFort Worth, Texas, United States
Job Summary
Open and maintain consumer and business accounts, including deposit and savings accounts, while performing maintenance on existing customer accounts. Assist customers with digital banking products, troubleshoot online and mobile banking issues, and navigate banking platforms. Identify customer needs to recommend appropriate products and services, educating clients on available solutions. Process account maintenance transactions accurately, support branch operations, and collaborate with teammates to ensure smooth daily activities. Recognize scams, phishing attempts, and fraud indicators to protect customers and the bank from potential losses.
Required Qualifications
- High School Diploma or GED
- 2-3 years of banking experience, including cash handling and customer service
- Valid driver's license, proof of insurance, qualifying motor vehicle record, and reliable transportation
- High level of professionalism and integrity
- Strong business acumen
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Ability to exercise sound judgment, integrity, and honesty
- Ability to work independently and as part of a team
- Exceptional organizational and time management skills
- Ability to prioritize multiple responsibilities and meet deadlines
- Ability to navigate multiple computer systems and programs
- High attention to detail and strong work ethic
- Flexible, adaptable, and committed to continuous learning
Desired Qualifications
- Associate Degree
- Bachelor's Degree
- 4+ years of banking experience
- Previous experience opening and servicing consumer and business accounts
- Strong understanding of retail banking products and customer service best practices
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.