Personal Banker
$31,200–$31,200 year
On-site · Wichita, Kansas, United States
Job Summary
The Personal Banker is an entry-level role focused on developing foundational knowledge in personal banking while delivering exceptional customer service and meeting sales goals. Responsibilities include completing the training checklist, prospecting and following up to grow the customer base, delivering WOW customer experiences, cross-selling bank products, maintaining customer confidentiality, supporting daily branch operations, logging interactions into Synapsys, and upholding the bank’s values of Integrity, Teamwork, and WOW moments for customers and colleagues.
Required Qualifications
- One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours
- Military experience considered, veterans welcomed
- bilingual is a plus
- Proficiency with Microsoft products, general computer skills, and basic math skills
- Ability to work flexible or extended hours with consistent attendance and punctuality
- Strong customer service focus with effective problem-solving skills and the ability to maintain composure under pressure
- Self-motivated, goal-oriented, and a team player with strong interpersonal and sales aptitude
- Education and Experience: High School diploma or equivalent
- Demonstrate alignment with City National Bank’s values and vision
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