Personal Banker
On-siteOklahoma City, Oklahoma, United States
Oklahoma City, Oklahoma, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentMedium
Full TimeEntry LevelHigh School Or EquivalentMedium
Job Summary
Conduct daily prospecting and follow-up activities to develop and expand the customer base while cross-selling bank products and services. Provide WOW customer experiences in all interactions, maintaining standard operating procedures and compliance with all bank policies. Log customer interactions and follow-ups into Synapsys with detailed notes and protect customer confidentiality while practicing branch security procedures. Complete the Personal Banker Training Checklist, including all assigned learning modules and skill assessments, during the entry-level development period.
Required Qualifications
- One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours
- Military experience
- bilingual
- Proficiency with Microsoft products
- general computer skills
- basic math skills
- Ability to work flexible or extended hours
- consistent attendance
- punctuality
- Strong customer service focus
- effective problem-solving skills
- ability to maintain composure under pressure
- Self-motivated
- goal-oriented
- team player
- strong interpersonal skills
- sales aptitude
- High School diploma or equivalent
- Clear verbal communication
- close vision
- ability to adjust focus
- Ability to lift/carry no more than 20lbs
- Ability to stand for the majority of the assigned work schedule
Desired Qualifications
- Demonstrate alignment with City National Bank's values and vision
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