Personal Banker
On-siteWichita, Kansas, United States
Job Summary
Complete Personal Banker Training Checklist modules and skill assessments to transition to full status. Grow the customer base through daily prospecting and follow-up activities while cross-selling bank products and services. Provide WOW customer experiences in all interactions, maintaining standard operating procedures and compliance with policies. Protect customer confidentiality and privacy while practicing branch security procedures. Actively log customer interactions and follow-ups into Synapsys with detailed notes. Requires one year of related experience, proficiency with Microsoft products, and ability to work flexible or extended hours with consistent attendance.
Required Qualifications
- One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours
- Proficiency with Microsoft products
- general computer skills
- basic math skills
- Ability to work flexible or extended hours
- consistent attendance
- punctuality
- Strong customer service focus
- effective problem-solving skills
- ability to maintain composure under pressure
- Self-motivated
- goal-oriented
- team player
- strong interpersonal skills
- sales aptitude
- High School diploma or equivalent
- Clear verbal communication
- close vision
- ability to adjust focus
- Ability to lift/carry no more than 20lbs
- Ability to stand for the majority of the assigned work schedule
Desired Qualifications
- bilingual
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