Personal Banker
On-siteTulsa, Oklahoma, United States
Tulsa, Oklahoma, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentMedium
Full TimeEntry LevelHigh School Or EquivalentMedium
Job Summary
Complete the Personal Banker Training Checklist, including all assigned learning modules and skill assessments. Develop and expand the customer base through daily prospecting and follow-up activities while providing WOW customer experiences in all interactions. Effectively cross-sell and market bank products and services to customers and prospects, actively logging interactions and follow-ups into Synapsys with detailed notes. Protect customer confidentiality and privacy while practicing branch security procedures and participating in daily branch operations to gain proficiency in various areas of personal banking.
Required Qualifications
- One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours
- Military experience
- bilingual
- Proficiency with Microsoft products
- general computer skills
- basic math skills
- Ability to work flexible or extended hours
- consistent attendance
- punctuality
- Strong customer service focus
- effective problem-solving skills
- ability to maintain composure under pressure
- Self-motivated
- goal-oriented
- team player
- strong interpersonal skills
- sales aptitude
- High School diploma or equivalent
- Clear verbal communication
- close vision
- ability to adjust focus
- Ability to lift/carry no more than 20lbs
- Ability to stand for the majority of the assigned work schedule
Desired Qualifications
- Demonstrate alignment with City National Bank's values and vision
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