Personal Banker
On-siteMuskogee, Oklahoma, United States
Job Summary
Complete Personal Banker Training Checklist modules and skill assessments to transition to full status. Grow the customer base through daily prospecting and follow-up while cross-selling bank products and services. Deliver WOW customer experiences in all interactions by maintaining compliance with bank policies and protecting customer confidentiality. Log detailed customer interactions and follow-ups into Synapsys. Participate in daily branch operations to gain proficiency in personal banking areas. Maintain consistent attendance and punctuality while working flexible or extended hours.
Required Qualifications
- One year of previous related experience in sales, customer service, cash handling, bank or financial service provider or college hours
- Military experience
- bilingual
- Proficiency with Microsoft products
- general computer skills
- basic math skills
- Ability to work flexible or extended hours
- consistent attendance
- punctuality
- Strong customer service focus
- effective problem-solving skills
- ability to maintain composure under pressure
- Self-motivated
- goal-oriented
- team player
- strong interpersonal skills
- sales aptitude
- High School diploma or equivalent
- Clear verbal communication
- close vision
- ability to adjust focus
- Ability to lift/carry no more than 20lbs
- Ability to stand for the majority of the assigned work schedule
Desired Qualifications
- Demonstrate alignment with City National Bank's values and vision
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