Personal Banker - Asbury Park (Full-time)
$38,293–$47,902 year
On-siteAsbury Park, New Jersey, United States
Job Summary
Process financial transactions including check cashing, deposits, withdrawals, and loan payments while greeting customers and conducting consultative assessments to identify and satisfy their needs. Manage a book of business by cross-selling products, exceeding deposit and revenue sales expectations, and referring customers to other departments. Assist branch management with daily operations, end-of-day functions, and reporting, while ensuring compliance with safety policies and preparing Currency Transaction Reports. Handle customer inquiries via phone and lobby management, provide support to the contact center during high volumes, and maintain operational soundness in accordance with bank standards.
Required Qualifications
- High school diploma or GED
- Minimum of 6 months of sales and service experience in a customer facing retail environment
- Strong interpersonal skills, including listening, written and verbal communication
- Ability to work a flexible schedule based upon the needs of the business
- Demonstrations positive and professional demeanor with all customers and co-workers
- Strong math and analytical skills
- Understand and adhere to safety and security practices
- Demonstrate and apply good relationship building skills
- Proficient at establishing strong connections with customers and prospective customers through consultative conversations affording presentations of sales opportunities
- Strong customer service/advocacy skills
- Strong organizational and time management skills
- Strong PC skills. Ability to quickly learn various computer programs, including Microsoft office
- Required to register as a mortgage loan originator with the NMLS prior to being allowed to take mortgage loan applications, negotiate or extend terms of a mortgage or other loan secured by a residence
- Willing and able to work required overtime
- Willing and able to travel to other locations/branches
- Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed
- Lifting from 5 to 25 lbs. (Coins)
- Prolonged sitting/standing
- Occasional bending or stooping (To retrieve coins from individual vault)
Desired Qualifications
- Prior Retail banking experience
- Life and Health Licenses to support investment program
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