Personal Banker 1

Provide exceptional customer service in the retail banking environment and develop strong customer relationships to grow the customer base and increase deposit account/service production. Process teller transactions including deposits, withdrawals, loan payments, cash advances, foreign currency orders, and gift card purchases. Perform vault duties such as cash shipments and distribution to other personal bankers, cash recyclers, and ATMs. Assist with outgoing wire transfer requests, in-branch security duties, and customers with opening and maintaining personal deposit accounts and services. Refer customers to in-house financial experts and relevant departments for business banking, commercial lending, mortgage lending, and wealth management. Assist with personal credit card applications and customer inquiries via person, phone, or email. Represent and promote the bank professionally in the community and at community events while performing duties in compliance with all laws and regulations.