Personal Auto UW Assistant & Customer Service Representative

Deliver exceptional customer service by providing timely responses to agents and policyholders regarding quotes, endorsements, and renewals. Enter and process new business policies, endorsements, and renewal transactions while developing knowledge of insurance coverages, underwriting guidelines, and state-specific requirements. Support underwriting operations through data entry, reporting, and administrative tasks, and help improve departmental workflows. Respond professionally to phone calls, emails, and written correspondence. This on-site role requires previous customer service experience, strong communication skills, and a willingness to learn; bilingual Spanish-speaking candidates are highly encouraged. Join a growing regional carrier offering competitive compensation, flexible schedules, and comprehensive benefits including medical, dental, vision, and 401(k) matching.