Permit Technician
On-site · Zionsville, Indiana, United States
Job Summary
Provide administrative and technical service for building permits and land use entitlements within the Town, serving as the initial point of contact for intake of applications, verifying form completeness, submitting projects for plan review, transmitting technical review comments, and entering data into the Town database. Prepare and issue Improvement Location Permits after review and approval by technical leads; assist the public with questions, coordinate with other departments and partner agencies, prepare reports, manage payments, and support the Welcome Desk as needed. Maintain department records, respond to inquiries, and ensure proper submittal and processing of permits and related documents.
Required Qualifications
- High School Degree (or GED) plus two (2) years of relevant government, construction, administrative/clerical, or planning experience including customer service.
- A valid motor vehicle operator’s license and the ability to carry and sustain insurance to operate a motor vehicle in the State of Indiana.
- Knowledge of building, planning, and zoning principles.
- Knowledge of geographic information systems, computer mapping, databases or related computer applications.
- Ability to read and comprehend construction and other land use related documents.
- Background in accounting or financial procedures.
- Ability to exercise judgment and discretion in interpreting applicable policies and procedures.
- Ability to operate standard office equipment including computers and databases.
- Ability to communicate effectively in both oral and written English.
- Ability to interact professionally with the public, supervisors, and other co-workers.
- Ability to carry out complex oral and written instructions.
- Strong time management and organizational skills that reflect ability to prioritize multiple tasks seamlessly with excellent attention to detail.
- Strong ability to being sensitive to time constraints and resource availability.
- Strong team building skills with ability to forge relationships across departmental boundaries.
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