Permissions Officer
On-siteManila, Metro Manila, Philippines
Job Summary
Manage third-party data provider authorization requests on behalf of clients, ensuring each request is actioned, recorded accurately, and completed in a timely manner through the ticketing system. Review the nature of authorization requests, respond to provider questions, and escalate issues requiring decision-making. Prepare and send accurate usage reports to providers within agreed monthly or quarterly deadlines while maintaining strong relationships with data partners, internal stakeholders, and end clients. Create and manage client IDs using proprietary tools, including unlocking accounts and resetting passwords as required. Maintain partner contact records, redistribution policies, and internal knowledge base procedures. Contribute to new projects, process improvements, and best-practice initiatives across the Permissions function. This role requires at least 1-2 years of experience in data operations or financial market data environments. Candidates must be comfortable working to deadlines with high accuracy, specifically managing night shifts from 9:00 AM to 6:00 PM MNL time with 2-3 days of onsite work per week.
Required Qualifications
- At least 1-2 years' work experience in data operations, data analysis, or financial/market data environments
- experience working with data pipelines
- experience with data quality checks
- experience with data investigations
- detail-driven operator with strong record keeping and documentation skills
- ability to maintain accurate permissions, usage and contractual records
- Comfortable working to deadlines while maintaining a high level of accuracy
- ability to handle time-sensitive authorisation requests
- A confident communicator with strong interpersonal skills
- ability to work effectively with data providers, clients, partners and internal stakeholders
- Organised, flexible and able to manage multiple tasks
- ability to prioritise effectively
- ability to work on your own initiative when required
- Computer literate
- strong proficiency in Microsoft 365 applications
- Amenable to work Night Shift (9:00AM-6:00PM MNL Time)
- can do 2-3x a week onsite work
Desired Qualifications
- familiarity with CRM systems such as Salesforce
- SQL/Databricks knowledge
- Knowledge of market data
- procurement practices
- financial spreadsheets
- financial databases or related applications
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