Permanent Supportive Housing (PSH) Case Manager (Unit-based)
$59,000–$60,000 year
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Build rapport with up to 25 participants to help them transition from homelessness to unit-based permanent housing in Washington, DC. Develop partnerships with landlords and property managers while supporting participants in creating Individualized Service Plans and maintaining tenancy. Assist with housing applications, document collection, and connecting individuals to basic needs and community supports. Provide early intervention for lease violations and coach strategies to sustain housing stability. Complete required case notes, stabilization plans, and database entries within established timeframes.
Required Qualifications
- Bachelor's degree in social work, psychology, sociology, counseling, or related social service/science or healthcare-related disciplines
- Certification and/or licensure in a relevant discipline (e.g., Certified Addictions Counselor)
- High school diploma or equivalent and 4+ years of experience working with vulnerable populations
- Prior history of homelessness (special considerations)
- One year of experience providing case management services
- Prior hands-on experience and proficiency utilizing Housing the Homeless (HTH) database (DHS system using Octo Quickbase)
- Basic proficiency in various software applications, including Expensify, Google Workspace, Slack, and Zoom
- Strong communication skills—written, verbal, and interpersonal
- Demonstrated understanding of structural racism and its impact on Black, Indigenous, and People of Color (BIPOC) communities
- Passion for ending homelessness and centering those with lived experience of homelessness in that pursuit
Desired Qualifications
- Embraces Jaydot's core values and approach practice them in their in daily work
- Takes initiative and exercises independent judgment and ownership of decisions
- Desires to work in a 'start-up' culture that values innovation and learning from mistakes
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