Performance Specialist
On-siteCharlotte, North Carolina, United States or Raleigh, North Carolina, United States
Job Summary
Consult clients and service team members on performance improvement needs, then develop or recommend training solutions that drive client retention and growth. Conduct needs analyses for organizational and employee performance gaps, while facilitating strategic initiatives such as teambuilding, culture improvement, and change management. Coordinate training programs using company resources, establish methods to measure business impact, and maintain tools and workflows to enhance service delivery. Collaborate with Sales and Service Team members for prospect meetings, manage multiple projects, and stay current on performance improvement trends. Requires a Bachelor's degree, three to five years of performance improvement experience, and up to 20% travel. Insperity offers flexibility, continuous learning, and comprehensive benefits.
Required Qualifications
- Bachelor's Degree
- four years of equivalent work experience
- Three to five years of work experience in performance improvement and training
- Human Resources knowledge
- broad base exposure to various HR disciplines
- understanding of their role and impact
- Strategic and critical thinking skills
- Strong business acumen
- Proven success influencing leaders and positively impacting business results
- Effective presentation skills using visuals and other media
- Multi-tasking and ability to handle multiple priorities
- Effective written and verbal communication skills
- Effective problem solving and decision-making skills
- Customer service experience in a team environment
- Ability to manage multiple projects and requests on an on-going basis
- Proficient use of Microsoft Office program
- ability to learn other application programs as needed
- Travels: Yes, up to 20% of time
Desired Qualifications
- Experience consulting with small to medium size businesses
- Training certification (DDI)
- must be obtained within three to four months of hire date
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