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NYU Langone HealthPosted 1 week ago

Per Diem, Switchboard Operator - Night Shift - Mineola

$35,422–$54,538 year

On-siteMineola, New York, United States

ContractHigh School Or EquivalentEnterprise

Job Summary

Answer all incoming calls to the Hospital's main telephone number and route them appropriately throughout the organization. Operates a telecommunications console and various peripheral communications equipment, including a personal computer, to connect callers to desired locations. Responds immediately to emergency calls for patient codes, life safety, and alarms, initiating appropriate responses and documenting actions as required. Pages hospital staff as needed, maintains the daily on-call list, and provides direction to visitors and volunteers. Assists at the Information Desk to access medical staff contact information and responds to requests for patient data.

Required Qualifications

  • High School or GED
  • 1 - 2 years Experience as a receptionist/customer service in a high-pace environment
  • Good communication (both oral and written)
  • organization
  • detail oriented
  • multi-task
  • customer service skills
  • Basic knowledge of Microsoft Office
  • Ability to respond to emergency situations
  • Qualified candidates must be able to effectively communicate with all levels of the organization

Desired Qualifications

  • 1 - 2 years Experience in Hospital switchboard systems and emergency procedures

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