Per Diem Practice Support Assistant
$33,592–$59,904 year
On-siteCambridge, Massachusetts, United States
Job Summary
Manage complex scheduling tasks, including appointment booking, template adjustments, and patient outreach. Ensure accurate data collection and reporting while handling follow-up activities, referral tracking, and insurance authorization processing. Deliver exceptional customer service by resolving escalated issues and overseeing waiting room operations, check-in/check-out processes, and form processing for prior authorizations and prescription renewals. Collaborate with supervisors on coverage and workflow, participate in quality improvement initiatives, and support strong patient-clinician relationships. This per diem role in Pediatrics offers flexible coverage from 7:45am to 6pm Monday through Friday, with pay ranging from $16.15 to $28.80 per hour based on full-time employment.
Required Qualifications
- High School Diploma/GED
- 1+ years of customer service experience
- Basic proficiency with Microsoft Office
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
Desired Qualifications
- Associate's degree in medical office administration program
- Previous Pediatrics experience
- Proven experience with scheduling software and electronic medical records systems (Epic or equivalent)
- Proven solid problem solving and complex patient management skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.