Per Diem Patient Access Representative

Communicate with patients and families via phone or in person to complete registration by collecting demographics, verifying insurance eligibility, and processing referrals and pre-authorizations. Enter access data in real-time computer systems to ensure accuracy, collect co-pays, and manage outstanding balances from previous visits. Respond to inquiries about routine and sensitive topics with compassion, generate price estimates, and refer to provider offices to confirm scheduled appointments prior to discharge. Maintain up-to-date knowledge of registration requirements for admitting, emergency, maternity, and rehabilitation units while following up on data report inconsistencies.