Per Diem Patient Access Representative Associate
$33,280–$60,320 year
On-siteHastings, Minnesota, United States
Job Summary
Greet and welcome patients in person, collecting demographic and insurance information while entering data into the electronic medical record. Check in or interview patients to complete paperwork, direct them to appointments, and verify eligibility and benefits information. Obtain signatures as needed, collect co-pays or deductibles, and answer questions regarding financial assistance programs. Assist with scheduling add-on appointments, gather medical record information, and submit request for information forms to the appropriate department. Work on a per diem basis within the first, second, or third shift, with a minimum of one shift every two weeks.
Required Qualifications
- 6+ months of customer service experience in an office/hospital setting
- Intermediate level of proficiency with Microsoft Office products
- Ability to work on a Per Diem basis, within 1st shift, 2nd shift, or 3rd shift
- Ability to work minimum of 1 shift every two weeks
- Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule
- Must be 18 years of age or older
- Flexibility to occasionally work other shifts as business requires
- Quality communication skills
- Dependability
- Must pass a drug test before beginning employment
Desired Qualifications
- Revenue cycle experience
- General office experience
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