Per Diem Associate Patient Care Coordinator
$33,280–$60,320 year
On-siteWaukesha, Wisconsin, United States
Job Summary
Greet visitors and patients in person or via phone/video, entering and updating demographic and financial information to ensure full registration. Obtain applications and forms, confirm signatures, and photocopy or scan documents as needed. Provide financial responsibility information, collect patient liabilities, document amounts, and balance the cash box daily. Coordinate patient admission needs, bed assignments, and tracking boards while working with partnering departments to complete all encounter aspects. Meet audit accuracy standards by addressing worklists and error reports timely. Perform wayfinding and assist with hospital information as requested. Work on a per diem basis between 7:00am and 8:00pm, including weekends, across three Waukesha clinic locations.
Required Qualifications
- High School Diploma/GED
- 6+ months of customer service experience in an office/healthcare setting
- Intermediate level of proficiency with Microsoft Office products
- Ability to work within all 3 local Waukesha clinics
- Ability to work on a Per Diem basis between the hours of 7:00am - 8:00pm, including weekends
- Must be 18 years of age or older
- Must be able to lift 50 lbs
- Must pass a drug test
Desired Qualifications
- Experience with electronic medical records system
- Experience in a medical office or hospital admitting/registration office
- Knowledge of medical terminology
- Excellent customer service skills
- Excellent written and verbal communication skills
- Demonstrated ability to work in fast paced environments
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