Per Diem Associate Patient Care Coordinator
$33,280–$60,320 year
On-siteWaukesha, Wisconsin, United States or Oconomowoc, Wisconsin, United States
Job Summary
Per Diem Associate Patient Care Coordinator is responsible for the completion of set processes and protocols, greets visitors and patients, updates patient demographic and financial information, collects patient liabilities, collaborates with Financial Counseling and Scheduling, coordinates admission needs and bed assignments, provides wayfinding assistance, and ensures accuracy in audits while delivering excellent customer service. Works with the care team to support Lean processes and meet financial, clinical and service goals. Requires 1st/2nd shift availability, weekend shifts, and occasional travel to local sites; emphasizes strong communication, organizational, and multitasking skills in a fast-paced healthcare environment, with emphasis on patient registration, documentation, and coordination across departments.
Required Qualifications
- High School Diploma/GED
- 1+ years of customer service experience in an office setting or professional work environment
- Basic level of proficiency in Microsoft Office Products
- Ability to work a minimum of 2 shifts within 1st & 2nd shift hours
- Ability to work 1 weekend shift per month
- Ability to work and/or be on call 2 holidays per year (New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day)
- Ability to travel to other local sites as needed
- Must be 18 years of age OR older
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