People Support Advisor Manager
Hybrid · Ciudad Juárez, Chihuahua, Mexico
Job Summary
Leads a team or multiple teams delivering HR solutions, providing support and coaching to employees and managers within a broad scope in the geography. Ensures solutions are delivered that enhance the employee experience, drive efficiency and are compliant with local legislation and company policies. The role focuses on high-volume, structured HR support, and operational excellence, using dashboards and data to drive decisions, while maintaining end-to-end ownership and continuous process improvement in a hybrid on-site 3 days / 2 days home-office setup in Ciudad Juarez, Mexico.
Required Qualifications
- At least 5 years of experience as a Human Resources Manager in automotive/manufacturing sector
- Strong background in HR Operations, Employee Relations, Shared Services and HR Business Partner
- Solid knowledge of Mexican Labor Law (Ley Federal del Trabajo) and its practical application in employee-related matters
- Strong understanding of core HR processes across the employee lifecycle
- Experience applying HR policies consistently while balancing business and employee needs
- Advanced English proficiency, with the ability to communicate effectively in a professional, conversational setting
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