People Services Specialist - 2nd Shift
On-site · Mexicali, Baja California, Mexico
Job Summary
People Services Specialist supports HR programs and processes within the People Services team, handling escalations and providing on-site or targeted support for areas like Global Mobility, Compliance, Exit Administration, and HR systems. Responsibilities include case intake and triage, routing inquiries to appropriate SMEs, identifying gaps in service delivery, assisting with translations, executing Global Mobility policy, coordinating local vendors, processing accommodations and return-to-work, delivering data trends and reports, facilitating training for People Services staff, maintaining documentation and knowledge base, participating in HR system projects, ensuring compliance with local laws, and supporting both on-site and program delivery for HR initiatives.
Required Qualifications
- Bachelor’s degree
- Minimum 5 years of HR generalist experience in HR employee life cycle related processes, HR compliance and service delivery for general operational support
- Minimum 3 years of experience in specialized HR operations (e.g., ER, Payroll, Compensation & Benefits)
- Min 3 years of experience in a tiered shared service model
- Experience with HR systems tools such as Workday, SuccessFactors, Smart Recruiters, ServiceNow
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