Charlie Health logo
Charlie Health4 months ago

People Operations Specialist

$53,000–$74,000 year

Hybrid · New York City, New York, United States

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Industry
Healthcare Tech

Job Summary

Own end-to-end onboarding in UKG, including data entry, background checks, I-9 verification, and document collection; track onboarding progress in Monday.com; coordinate with Talent, IT, and People Ops to ensure timely completion; partner with IT to support system provisioning and resolve access issues; communicate with new hires and managers throughout onboarding; manage end-to-end offboarding in Jira, including exit documentation and payroll/benefits coordination; process employee changes (promotions, transfers, reporting updates, letters); complete employment verifications with SLAs; maintain compliant personnel files; respond to People Ops tickets; QA work per SOPs; identify recurring issues and suggest process improvements; support basic People Ops reporting and Excel data tasks; escalate complex issues to a Lead; hybrid NYC office schedule; 53k-70k base with total comp up to 74k+ including potential bonus; benefit overview as part of full-time roles; offerings emphasize confidentiality and compliance.

Required Qualifications

  • Bachelor’s degree preferred
  • 1–3 years of experience in People Operations, Human Resources, or similar administrative/operations role
  • Experience executing employee lifecycle processes (onboarding, offboarding, employee changes)
  • Experience with HRIS platforms (UKG preferred) and ticketing/workflow tools (Jira, Monday.com)
  • Strong attention to detail and multi-tasking
  • Clear professional written and verbal communication
  • Ability to follow SOPs and escalate when needed
  • Strong Excel skills (formulas, filters, sorting, data validation)
  • Discretion with sensitive information
  • Interest in long-term People Operations career
  • Hybrid schedule availability (4 days/week in NYC office)
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$53k – $74k / yr

People Operations Specialist · Charlie Health

Apply on Sorce