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Serco1 day ago

People Operations Lead

$50,000–$56,250 year

Hybrid · Solihull, England, United Kingdom

Type
Contract
Level
Senior Level
Education
Not Specified
Company size
Enterprise

Job Summary

Lead the UK HR Helpdesk and People Services operation within a fast-paced shared services environment, overseeing day-to-day operational delivery, coaching and developing teams, and ensuring service levels, KPIs and quality standards. Drive GDPR and SAR governance, manage regulatory compliance, and lead continuous improvement, automation opportunities, and data-driven decision making. Build strong stakeholder relationships, oversee performance reporting and dashboards, and lead operational projects and change initiatives to enhance employee experience.

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$50k – $56k / yr

People Operations Lead · Serco

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