People Operations Generalist
On-siteCasablanca, Casablanca-Settat, Morocco
Job Summary
Balance and execute day-to-day HR administrative workflows, including onboarding new hires, coordinating offboarding, tracking regional payroll compliance, and maintaining accurate employee records within our HRIS. Monitor, track, and resolve incoming HR, payroll, and workplace inquiries via Jira and Slack, ensuring a resolution standard of under three days for pending issues. Lead and manage the physical Casablanca workplace environment, overseeing local office management, janitorial services, and team-building activities. Partner with the Talent Acquisition, Rewards & Payroll, and Legal teams to coordinate regional contract generation, evaluate competitive benefits providers, and support complex HR issues or local compliance requirements. Spearhead regional employee engagement and inclusion initiatives, organizing workshops and cultural events. Gather, analyze, and report on key HR metrics, such as local retention trends and workplace satisfaction scores, to proactively propose process enhancements.
Required Qualifications
- Fluency in English
- Strong written and verbal communication skills
- Legal right to work in the country where the role is based
- 3–5 years of experience in human resources, people operations, or a closely related field
- Experience within a global, fast-paced B2B tech or SaaS environment
- Proven track record of managing localized HR processes
- Experience working across multiple cultures and regions
- Meticulous attention to detail and data integrity
- Hands-on experience utilizing modern HRIS platforms
- Strong technical proficiency in collaborative toolsets including Google Suite, Slack, and ticket management systems like Jira
- Exceptional communication and interpersonal skills
- Proven ability to build rapport, navigate ambiguity, and convey information clearly to diverse internal and external stakeholders
- Strong organizational and time-management capabilities
- High school diploma or equivalent work experience
Desired Qualifications
- Experience within a global, fast-paced B2B tech or SaaS environment (preferred)
- Experience with Hibob
- A university degree in HR, Business, or a related field
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