People Operations & Development Lead
RemoteArgentina
Job Summary
Design and manage the WHO hiring process, from scorecard creation to structured interviews and reference checks. Own end-to-end onboarding workflows, including systems access, role-specific checklists, and 30/60/90-day success milestones. Establish performance review cadences, coach managers on evaluation standards, and maintain frameworks for learning, development, and career progression. Manage HR operations such as benefits administration, time-off policies, and employee records while ensuring compliance with labor laws. Collaborate with leadership to drive excellence across the full employee lifecycle, utilizing data-driven metrics to monitor performance health and engagement.
Required Qualifications
- 5+ years of experience in People Operations, HR, or Talent Development roles
- Deep familiarity with the WHO Hiring Method (Geoff Smart & Randy Street) and scorecard-based hiring
- Proven experience designing onboarding programs and performance management systems
- Strong coaching, facilitation, and communication skills
- Ability to influence managers and uphold standards
- Operational mindset for creating processes, templates, and systems that scale
- High integrity and discretion when managing sensitive people matters
Desired Qualifications
- Experience in growth-stage companies
- Experience with tools such as Asana, Notion, HubSpot, or similar systems for managing onboarding workflows
- Background in leadership development, coaching, or organizational psychology
- Knowledge of modern HR software (e.g., Rippling, Gusto, BambooHR, Deel)
- Prior experience in an e-commerce, operations, or high-growth startup environment
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