People Operations Coordinator
On-siteNew Cairo, Cairo, Egypt
Job Summary
Manage end-to-end overtime reporting, administration, and forecasting activities to support annual operating plan processes and workforce planning. Produce simulations, dashboards, scorecards, and performance metrics using HR systems and analytics tools while maintaining weekly and monthly tracking outputs. Analyze workforce data to provide actionable business insights, ensure compliance with SLAs and operational controls, and drive timely resolution of escalations. Partner with cross-functional teams to enhance reporting capabilities and maintain knowledge repositories. Based in the Cairo Capability Center, this role requires a Bachelor's degree and 0-1 years of experience in HR Operations or Shared Services.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Finance, Analytics, Information Systems, or a related field
- 0-1 years of experience in HR Operations, Shared Services, Reporting & Analytics, or a related administrative/analytical environment
- Strong analytical, numerical, and problem-solving skills with attention to detail
- Proficiency in Microsoft Excel and data analysis/reporting tools
- Strong customer service orientation with the ability to manage multiple priorities and meet deadlines
- Excellent communication and stakeholder management skills
- Process-oriented mindset with a focus on continuous improvement, productivity, and operational excellence
Desired Qualifications
- Exposure to HR systems, dashboards, reporting, or data visualization tools
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