People Data Operations Lead
HybridMandaluyong, Metro Manila, Philippines
Job Summary
Provide supervision to multiple specialists managing record management, data inquiries, and complex transactions like transfers and terminations. Support regional managers with location needs via the Emerson Matrix Manager role while assigning tasks, monitoring workflow, and maintaining schedules to meet service goals. Drive accurate data entry, review metrics with management, and liaise with Payroll, Benefits, Talent Acquisition, and IT to address employee inquiries. Train direct reports on HR systems, manage case escalations, and validate system updates. Research laws and regulations, track critical risks, and promote process improvement. Work in a rapid-paced environment in Mandaluyong City, Philippines, with a Bachelor's degree and 3+ years of HR experience.
Required Qualifications
- Bachelor's degree in Human Resources, Business, Payroll, or a related field
- 3+ years of related work experience, preferably in a multi-division, multi-state environment
- Must be able to use Microsoft Office, including Outlook, Teams, Excel, Word, PowerPoint
- Ability to work in a team environment with minimum supervision
- Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management
- Ability to understand FLSA, and other employment regulations
- Ability to show promptness and urgency in recognizing priority of tasks
- Ability and willingness to accept change
- Ability to function effectively in a rapid-paced environment
- Must be able to think logically and creatively to resolve problems and prevent them from reoccurring
- Must be detail-oriented and conscious of data confidentiality requirements
- Ability to understand processes without every detail needing to be defined
- Must be able to multi-task
Desired Qualifications
- Experience with Oracle applications is a plus
- Advanced knowledge of Microsoft Excel formulas and analytics is a plus
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