People & Culture Operations Coordinator
$55,000–$55,000 year
HybridToronto, Ontario, Canada
Job Summary
Coordinate staff onboarding, including pre-employment background checks, and liaise with hiring managers on screening, selection calls, and reference checks. Facilitate staff comprehension of People & Culture policies and procedures, escalate complex inquiries to senior leadership, and provide technical support for the BambooHR system. Maintain accurate HR documentation and benefits records, draft employment contracts, and deliver benefits orientation sessions. Process benefits enrolments, coverage changes, and terminations while coordinating staff events and supporting diversity, equity, and inclusion initiatives. Serve as the P&C representative on the Joint Health and Safety Committee and manage confidential project materials.
Required Qualifications
- College diploma or university degree in HR Management, Business Administration or Psychology
- 2-3 years' solid HR experience
- Working knowledge of the HR management function and processes
- Working familiarity of the Ontario Employment Standards Act, Accessibility for Ontarians with Disabilities Act, Ontario Health and Safety Act, and Ontario Human Rights legislation
- Excellent communication skills (verbal and written)
- Demonstrated proactive and effective client service orientation
- Demonstrated analytical and problem-solving skills
- Demonstrated ability to deal with sensitive issues with confidentiality, tact, diplomacy, empathy and compassion
- Strong project coordination and execution skills
- Ability to work effectively - both independently and within a team environment - and with good time management to successfully manage multiple priorities
- Keen attention to detail with an eye for accuracy and completeness of data or documentation
- Strong initiative with the ability to learn new skills and adapt to changing environment and technology
- Awareness of and sensitivity to issues of equity, inclusion and diversity
- Proficiency with MS Office, BambooHR (or other HRIS systems), G-Suite and tools/apps for collaboration
- Demonstrated personal commitment to and understanding of the mission and values of YSM
Desired Qualifications
- CHRP-designated or in progress a strong asset
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