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MAKO CAKE & BAKERYPosted 1 month ago

People and Operations Manager (Maternity Leave Replacement)

HybridMontréal, Quebec, Canada

Part TimeMid LevelSmall

Job Summary

Manage the full-cycle recruitment process, partner with managers on employee relations, performance management, and policy interpretation, and maintain HR practices across the company. Organize team bonding activities, support HR administration including payroll and onboarding, and provide evidence for SOC2 audits. Collaborate on department forecasting, resource planning, and employee time tracking while coordinating with external vendors and ensuring compliance. Maintain accurate employee records and reports to support decision-making. This role works directly with the COO and HR team during a pivotal transition to cloud services.

Required Qualifications

  • Relevant undergraduate or professional education
  • At least 2-5 years of relevant work experience
  • Understanding of HR best practices
  • Strong written and spoken English and French language skills
  • Strong analytical skills, in particular advanced Excel
  • Experience with HRIS or CRM systems

Desired Qualifications

  • Previous experience starting or working at a startup or small business

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