Pension Technology Business Analyst
On-siteMinneapolis, Minnesota, United States
Job Summary
Translate business needs into system requirements, configuration, testing activities, and operational solutions for Pension Outsourcing clients. Establish and maintain client relationships by clarifying requirements, documenting system solutions, and guiding feature adoption through training and walkthroughs. Define complex configurations, reporting needs, and database queries while developing and executing comprehensive test plans for web applications, batch processes, and extracts. Coordinate defect resolution with developers, perform impact analysis and regression testing for system enhancements, and assist in estimating effort for change orders. Identify scope risks, dependencies, and delivery impacts to support project budgets and timelines. Partner with Pension Administration teams to ensure operational alignment and contribute to standardized work processes and best practices.
Required Qualifications
- Strong understanding of the core application, including functionality, available options, underlying database structure, and business process flows
- Ability to define complex system configuration, table updates, reporting requirements, and related documentation
- Ability to develop, review, and execute comprehensive test plans for system components, including web applications, data imports, batch processes, reports, and extracts
- Ability to coordinate testing issues with developers and other stakeholders and drive identified defects through resolution
- Ability to perform impact analysis, regression testing, and validation activities related to system enhancements, releases, and production support
- Ability to partner with Pension Administration and Retirement teams to understand operational processes and ensure system solutions align with business needs
- Ability to ensure business analysis deliverables, configuration activities, and testing activities meet established quality standards and project timelines
- Ability to participate in release, implementation, and production support activities as needed
- Ability to analyze business requirements and translate them into system specifications, configuration requirements, and testing approaches
- Ability to create and execute database queries based on an understanding of the underlying data model
- Ability to assist senior Business Analysts in analyzing requests and providing solutions for medium to high complexity issues
- Ability to ensure development requests include complete requirements, specification updates, and appropriate test scenarios
- Ability to identify risks, gaps, dependencies, and potential impacts associated with proposed system changes and communicate them appropriately
- Ability to work collaboratively with Business Analysts, developers, project managers, Pension Administration teams, and client teams to deliver successful outcomes
- Ability to provide guidance, technical assistance, and knowledge sharing to colleagues on system functionality, business processes, and client-specific requirements
- Ability to contribute to the development and adoption of standardized work processes, tools, methodologies, and best practices that improve quality, consistency, and efficiency
- Ability to participate in business analysis, system, and line-of-business initiatives designed to improve delivery effectiveness and client outcomes
- Ability to support onboarding, training, and mentoring activities for new or less experienced team members when appropriate
- Ability to assist in estimating effort for configuration, testing, and analysis activities
- Ability to support project teams in meeting delivery, budget, and profitability objectives
- Ability to identify and communicate potential scope changes, project risks, and delivery impacts to project leadership
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