Peer Support Supervisor
On-siteGoldsboro, North Carolina, United States
Goldsboro, North Carolina, United StatesOn-siteFull Time
Full Time
Job Summary
Coordinate assessments, develop recovery-oriented person-centered plans, and monitor beneficiary progress through monthly contact intervals. Supervise program staff by planning assignments, conducting monthly individual reviews, and facilitating skill-building groups. Manage crisis response coordination, care transitions for recent discharges, and community resource referrals. Ensure medical record compliance, lead quality improvement projects, and establish relationships with integrated care teams. Complete mandatory supervisory training within 90 days of hire and maintain valid licensure.
Required Qualifications
- Meet North Carolina's definition of a Qualified Professional per 10A-NCAC 27G.0104
- A bachelor's degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a registered nurse (RN)
- Two years of experience working directly with members with behavioral health conditions (if serving members with behavioral health needs) or with an I/DD or a TBI (if serving members with I/DD or TBI needs)
- Trained in quality supervisory skills through an approved CPSS supervisory training program
- Complete the CPSS Certification program and possess knowledge of the CPSS role and work, as well as understand the principles and philosophy of recovery and the code of ethics of the NC Peer Support Specialist Certification Program
- Complete mandatory CPSS supervisor training within 90 days of hire
- Maintain a valid North Carolina Driver's License
- Acceptable criminal record
- Health Registry Check that adhere to standard of employment
- Demonstrate professional work ethics
- Complete training requirements
- Attends all training sessions as required by the agency
- Must have proficient interpersonal skills
- Demonstrated computer skills
- Efficient with agency Electronic Health Record and/or documentation standards
- Effective oral and written communication
- Ability to make independent decisions
- Ability to work in fast-paced environment
- Ability to maintain confidentiality
- Effectively work with all levels/division of START Wellness, Inc.
- Excellent analytical skills
- Driving and travel may be required
Desired Qualifications
- If appropriately licensed, the QP may conduct the assessments
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