Peer Recovery Support Specialist
On-siteAustin, Texas, United States
Job Summary
Provide routine, practical, real-world support in coping with life's day-to-day demands through modeling and coaching approaches to substance use recovery based on an established treatment plan via telephone or video conference. Conduct routine monitoring of patient experience through standardized and proprietary assessments, maintain timely documentation of peer encounters, and assist in guiding peers to community and health plan directed resources. Participate in an on-call rotation with team members for MAP's 24/7 after-hours line and relay peer issues and concerns to clinical leadership. Support the MAP clinical and product development team's development of technology systems and operating protocols while providing timely feedback to immediate supervisors regarding service failures or client concerns. This role requires at least three years of continuous sobriety and a current Peer Recovery Support Specialist certification.
Required Qualifications
- Must have at least 3 years of continuous sobriety from drugs and alcohol
- Must be actively working a program of recovery related to your history of substance use
- Regular and active attendance of recovery support activities (12-step meetings, SMART recovery, other recovery support communities, regular appointments with a substance use disorder provider)
- Maintain a lifestyle that promotes continued mental, physical, and spiritual health as well as interpersonal relationships
- A genuine commitment to the support and health of individuals and families affected by substance use disorder
- An understanding of/sensitivity to the challenges face by individuals and families affected by substance use disorders in a manner that is accepting and free of stigma
- Proficient with Microsoft Suite: Excel, Outlook, and Teams
- Must meet MAP's Teleworking requirements and expectations, which include items such as a quiet designated office space with a locked door and access to high-speed internet
- Employment is contingent upon successful completion of a background check and drug screen
- High school diploma or General Diplomacy Diploma, GED
- Current Peer Recovery Support Specialist certification issued by a state or other credentialing authority
- Must attain the National Certification through NAADAC within 60 days of employment
- Minimum of 1-year, full-time direct practice (voluntary or paid) in peer recovery
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