Peer Counselor (Street Health)
$67,496–$80,579 year
On-site · San Francisco, California, United States
Job Summary
Peer Counselor within the Street Health program provides trauma-informed, culturally aligned, peer counseling services to individuals who are unhoused and living with chronic behavioral health and medical conditions. The role collaborates with a multi-disciplinary team to perform outreach, linkage to community resources, and accompaniment to appointments, utilizing lived experience and counseling training to establish safety and reduce trauma. Responsibilities include leveraging the Wellness & Recovery model, harm reduction, and de-escalation techniques; documenting care in the EHR (Epic); navigating transportation to client resources; and participating in supervision and team activities. Requires strong communication, resilience, and the ability to travel across San Francisco to support clients. Minimum qualifications include a high school diploma (or GED) and an AA degree or higher (preferred), plus 2-3 years of related experience and relevant certifications; travel within SF and ability to lift up to 25 lbs. RAMS emphasizes community-based, culturally responsive, and person-centered services.
Required Qualifications
- High School Diploma or GED
- Associate of Arts (AA) degree or higher (highly preferred)
- Completion of a Peer Support Specialist certificate training; addiction or drug counseling certificate program; mental health certificate; or equivalent education AND/OR at least two years of peer counseling or related experience
- CalMHSA Medi-Cal Peer Support Specialist Certification (completion or eligibility)
- Knowledge of Wellness and Recovery Model, Harm Reduction, crisis intervention and de-escalation training, WRAP, Seeking Safety, self-help, addiction counseling, and substance use issues
- Ability to travel to and from worksite and other locations within San Francisco
- Ability to walk/stand in San Francisco neighborhoods up to 75% of any assigned shift
- Ability to lift or carry items up to 25 lbs ~25% of assigned shift
- Experience with documentation and HIPAA standards, including EHR (Epic) and communication platforms (Microsoft Teams, Zoom)
Desired Qualifications
- AA degree or higher preferred
- Peer Support Specialist certificate training or equivalent
- CalMHSA Medi-Cal Peer Support Specialist Certification eligibility
- Experience with homeless populations preferred
- Strong communication and organizational skills
- Familiarity with HIPAA and EHR documentation practices
- Crisis intervention and de-escalation training
- Ability to travel within San Francisco and physically walk outdoors for portions of shifts
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