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Serenity Home HealthcarePosted 1 week ago

Pediatric Intake Coordinator

$41,600–$41,600 year

On-siteNiles, Illinois, United States

Full TimeHigh School Or EquivalentSmall

Job Summary

Schedule, reschedule, and cancel client appointments while conducting intake for referrals and verifying insurance authorizations. Collect and verify required documentation, including demographic details and certifications, and notify clients of uncovered fees. Confirm staff schedules for payroll and billing accuracy, and conduct background checks, license verifications, and reference checks for incoming employees. Ensure paperwork is submitted to agencies such as DCFS and maintain accurate, confidential records. Answer phone calls professionally, address inquiries, and take detailed messages. Support Nursing Supervisors with administrative tasks, manage supply inventory, and assist in resolving scheduling conflicts. Monday through Friday, 9am to 5pm. Bilingual Spanish required; healthcare experience and medical terminology knowledge preferred.

Required Qualifications

  • High school diploma or GED
  • Bilingual Spanish (Speaking, Read & Write)
  • Monday - Friday 9am - 5pm

Desired Qualifications

  • Experience in a healthcare or medical office setting
  • Working knowledge of medical terminology and insurance plans
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong communication and telephone etiquette skills
  • Excellent organizational and documentation abilities
  • Ability to multitask and work in a fast-paced environment with accuracy

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